FAQ
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Our Service Frequently Asked Questions
  • What is your typical response time for inquiries?

    You can typically expect a reply within 12 hours during our business week.

  • Are you a manufacturer or a trading company?

    We are a direct manufacturer that combines production with our own international sales team, ensuring full control over quality and cost.

  • What are your main product categories?

    We specialize in luggage, offering a wide range of materials including ABS (with prints, PC film, open-top), PP, and fabric-covered EVA.

  • Do you offer customization (OEM/ODM)?

    Yes, customization is our specialty. We develop and produce products based on your specific drawings or provided samples.